A recall or safety notice can apply to a particular product, batch, lot, expiry range or distribution period. Always check the exact notice rather than relying on a social-media screenshot or forwarded message.
How to verify a recall
Check the product name, strength, dosage form, sponsor or manufacturer, batch or lot number and expiry details against the official notice. In Australia, therapeutic-goods recalls and safety alerts may be published by the TGA.
What to do if your product is affected
Follow the instructions in the official recall or safety notice. Depending on the issue, you may be told to stop using the product, quarantine it, return it, contact a pharmacist or seek medical advice.
Do not discard evidence too early
Keep the product, packaging and batch details until you understand the required action. These details may be needed for a return, replacement, report or clinical discussion.
If you have already used the product
If the notice relates to a possible health risk and you have used the affected product, follow the official advice and contact a health professional if you have concerns or symptoms.
Verify recalls through the TGA, manufacturer/sponsor or another authoritative source before acting on unverified messages.
Australian resource
See the TGA recalls and safety alerts.